Kris Ferreira

Kris Ferreira is an experienced leader in business operations management, specializing in order management, customer engagement, and supply chain management. Currently serving as the Director of Global Order Management and Customer Service Operations at Timex Group, Kris has a proven track record of enhancing customer experience through effective governance and continuous process improvements. Previous roles include Director of Customer Experience at Victorinox, General Manager of Customer Operations at Nestlé Waters, and various management positions in call center operations and customer service across multiple organizations. With a Bachelor of Science in Business Administration from the University of Phoenix, Kris has consistently demonstrated advanced leadership capabilities, driving operational excellence and team development throughout a diverse career spanning over two decades.