Scott Forward possesses extensive experience in customer support and technical operations across various organizations. Notably, Scott served as Head of Customer Support at Ting Internet from January 2023 to July 2023, overseeing both Internet and Verizon Mobile Support teams. Prior roles include Director of Customer Support at Conestoga College, Head of Technical Support and Operations Manager at Ting, and Senior Manager in Demand Services at Sortable. Scott's career began at BlackBerry, where responsibilities included leading support operations and designing training programs. Scott holds a Bachelor of Arts in English Language and Literature from Saint Thomas University and a qualification in Network and System Administration from the Quantum Institute of Technology.
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