Grace O.

Grace O. is a seasoned professional with extensive experience in customer service, retail management, and administrative roles across various industries. Currently, Grace operates as a Customer Service Representative, Consultant, and Philanthropist while serving as the Business Office Manager at Findlay Family YMCA and as the Retail Store Manager at Tip Top Tux. Previous roles include Customer Service Representative at Maximus, Retail Sales Manager at Christopher & Banks, and Project Administrative Assistant at E.S. Wagner. Grace possesses a strong background in client engagement, operational efficiency, and team collaboration, demonstrated through significant achievements such as reducing hiring times and improving customer satisfaction. Educational qualifications encompass an ongoing Bachelor's degree in Business Administration and multiple credentials in real estate and business management from The University of Findlay and Stautzenberger College of Business.