Fabiola Ramirez

Fabiola Ramirez, MBA, has a strong background in customer success management and product management. Fabiola is currently working as a Senior Customer Success Manager at Tipalti, where they manage a portfolio of over 40 clients and oversees their product journey. Prior to this, they worked at Appspace as an Associate Product Manager, where they collaborated with various teams to refine the company's product and incorporate market demands. Fabiola also held the role of Customer Success Manager at Appspace, where they helped organizations enhance communication and engagement through digital signage and workplace experience software. Earlier in their career, Fabiola worked at HitPath as a Managed Services Manager, streamlining business processes and negotiating software services agreements. Fabiola also worked as a Support Engineer at HitPath, providing technical support to clients and ensuring their satisfaction.

Fabiola Ramirez, MBA has a Master of Business Administration (MBA) degree from Louisiana State University, obtained in 2021. Prior to that, they completed their Bachelor of Science in Business Administration with a focus on Management at the University of New Orleans, from 2007 to 2010.

In addition to their academic achievements, Fabiola Ramirez has obtained various certifications. Fabiola received a Diversity, Equity and Inclusion in the Workplace Certificate from USF Corporate Training and Professional Education in May 2021. In April 2021, they obtained both PMC Level I and PMC Level II certifications from Pragmatic Institute. Lastly, in February 2017, they became a Certified ScrumMaster (CSM) through Scrum Alliance.