The Customer Success and Support Team at Tipalti plays a crucial role in ensuring clients achieve optimal use of the company’s payables automation solution. They provide assistance throughout the customer journey, including implementation, ongoing support, and strategic account management, focusing on enhancing user experience, addressing technical inquiries, and fostering long-term relationships. The team works collaboratively to facilitate onboarding, troubleshoot issues, and guide clients in leveraging the platform's full capabilities for their accounts payable operations.