Jarret Stapleton

Jarret Stapleton has a diverse work experience spanning several industries.

From 2021 to present, they have been working at Tipalti as the Sr. Customer Adoption Manager - North American Lead. Prior to this role, they served as a Sr. Customer Success Manager at the same company from March 2021 to February 2023.

Before joining Tipalti, Jarret worked at SAP as a Customer Engagement Executive from July 2019 to March 2021. In this role, they oversaw technical relationships with strategic Analytics Cloud and Cloud Platform customers, focusing on driving product adoption and supporting customer projects. During their tenure, they maintained over $14 million in Annual Recurring Revenue (ARR) and supported over 30 customer projects.

From 2016 to 2019, Jarret worked at Hootsuite. Jarret initially served as an Analytics Service Specialist, working directly with analytics clients and supporting internal teams. Later, they became a Sales Development Representative, assisting tech clients with their digital and social media strategies.

Prior to Hootsuite, Jarret worked at TELUS as an Account Manager from July 2015 to March 2016. In this role, they worked with current and prospective clients, ran educational classes, and provided customer service and IT support.

Beginning in September 2013, Jarret worked at AT&T as an Operations Manager. In addition to managing operations, they also drove business growth, addressed technical issues, and implemented employee and customer education programs.

Before their career in the tech and telecommunications industries, Jarret gained experience as a Structural Welder at Propipe Group from April 2012 to June 2013. Jarret also worked as a Sales Rep at Future Shop from August 2011 to April 2012, where they led the Mobile Audio department and achieved success in sales contests.

Overall, Jarret Stapleton has built a strong background in customer success, account management, business development, and technical support across various industries.

Jarret Stapleton earned a Bachelor of Arts (B.A.) degree in History from The University of British Columbia from 2007 to 2011. Jarret then pursued a Master's Degree in History at Wayne State University from 2013 to 2015. In addition to their formal education, they also obtained certifications in Facebook Ads from Facebook's Hootsuite Learning Program in April 2017 and Hootsuite Platform Certification from Hootsuite in April 2016.