Mike Garcia

Mike Garcia has a diverse work experience in the financial technology industry. Mike currently holds the position of Account Executive at Tipalti since December 2021. Prior to this, they served as a Sr. Customer Success Manager at Tipalti from July 2020 to December 2021. Before joining Tipalti, Mike worked at Worldpay as a Sr. Relationship Manager, Global eCommerce, North America from October 2019 to July 2020.

Mike's previous experience includes working at Tipalti as a Sr. Account Manager from February 2018 to September 2019. In this role, they were responsible for post-sales account management, serving as the primary liaison and advocate for clients. Mike also managed revenue-generating initiatives and collaborated cross-departmentally.

Prior to Tipalti, Mike worked at Finastra as a Relationship Manager from April 2016 to February 2018. Mike owned and managed client relationships, identified revenue opportunities, and conducted executive-level meetings. Before Finastra, Mike was employed at Fiserv in various roles such as Client Services Manager, Manager of Customer Support, and Technical Account Manager, Lead. Mike was responsible for ensuring operational success, managing client escalations, and driving post-sales revenue.

Overall, Mike Garcia has a strong background in account management, customer success, and relationship building within the financial technology industry.

Mike Garcia holds a Bachelor of Science (B.S.) degree in Business Administration with a focus on Marketing Management and Corporate Management from California State University - East Bay. In addition, they have obtained a Mastership in Customer Success from Winning by Design in December 2020.