Charlene Lorraine Mc Daid

Charlene Lorraine McDaid has a diverse work experience spanning several industries. Charlene Lorraine most recently worked as a Support Coordinator at Tiqets starting in July 2023. Prior to that, they worked at TikTok as a Subject Matter Expert from August 2022 to November 2022 and as a Content Moderator from November 2021 to August 2022. Charlene also had a role as a Content Writer at Charlene Writes from June 2021 to November 2021.

Before entering the tech industry, Charlene had experience in various fields. Charlene Lorraine served as the Country Manager UK at New York Media Group from December 2019 to June 2021. Prior to that, they worked as a Customer Care Representative at CLUSE from January 2019 to December 2019. Charlene also worked as a BEC/IELTS English Teacher at ESLstarter Ltd from May 2017 to December 2018.

Charlene Lorraine'searlier career includes a role as a Credit Card Consultant at Lloyds Banking Group from June 2016 to April 2017. Overall, Charlene has developed a diverse skill set through their various roles in customer support, content moderation, writing, teaching, and management.

Charlene Lorraine Mc Daid began their education in 2011 at Queen's University Belfast, where they pursued a Bachelor's Degree in Joint Honors English and Social Anthropology. During their time at the university, they also engaged in extra-curricular activities and obtained a Degree Plus certification. In 2014, Charlene continued their studies at the same university, completing a Master's Degree in Cognition and Culture.

In 2015, they further enhanced their skills by obtaining a TEFL Certificate from The TEFL Academy, specializing in Teaching English as a Second or Foreign Language/ESL Language Instruction. Charlene Lorraine later pursued additional training in this field, acquiring a Certificate of Completion from Southwest University of Science and Technology in 2016.

Charlene has also demonstrated a commitment to professional development outside of their formal education. Charlene Lorraine obtained various certifications, including Administrative Professional Foundations, Academic Research Foundations: Quantitative, GDPR Compliance: Essential Training, Information Literacy, and Unconscious Bias, all from LinkedIn in 2023. In 2021, they acquired certifications in Competitive Analysis and Keyword Research from Semrush, Advanced Google Analytics from Google, Content Marketing from HubSpot, and Google Analytics for Beginners, also from Google.