Richard Coleman

Richard Coleman is an experienced Information Technology professional currently serving as an Information Technology Specialist at Tire Rack since October 2021, where responsibilities include being the first point of contact for end-users across headquarters and seven distribution centers. With previous experience at Comcast Business as a Technician III, Richard resolved service-impacting scenarios and supported multiple contact centers with over 300 employees. Prior roles include Market Manager at Carter Brothers Security Services, Analyst II at Yoh, Specialist II at Canopy Financial, Analyst at Computer Services Incorporated, and various positions at Chase, where Richard ascended through the ranks, demonstrating strong customer service and fraud investigation skills. Richard holds an Associate of Applied Science degree in Computer Systems Networking and Telecommunications from ITT Technical Institute.