Victoria Monnard

Victoria Monnard is an accomplished professional with extensive experience in project management and digital strategy, currently serving as the CS Digital Project Leader at Tissot SA since May 2023. In this role, Victoria is responsible for developing digital tools to enhance Customer Service performance on a global scale, overseeing platforms such as Salesforce Service Cloud and the official Tissot website. Prior experience includes tenure as a Marketing and Communication Project Manager at Clinique de La Source, where Victoria managed brand strategies for multiple business units, and roles at Logitech, Philip Morris International, and various internships. Victoria holds a Master's degree in Marketing and Communication Services from the University of St. Gallen, as well as a Bachelor's degree in Management from HEC Lausanne.