Cintya Silva

Cintya Silva is an experienced Customer Success Manager with a strong background in managing client relationships and driving satisfaction across various industries. Currently serving as the NA Customer Success Manager at TITAN since September 2025, Cintya previously held positions at Pipefy, including Strategic and Global Customer Success Manager, where responsibilities involved supporting enterprise clients and managing a diverse portfolio of accounts globally. Additional roles include Customer Success Analyst at Clicksign, Manager of Customer Experience and Partnership Management at AIESEC in Sweden, and several positions within AIESEC focusing on talent acquisition and project management. Cintya holds a Bachelor's degree in Architecture from Universidade de Brasília and has completed additional coursework through Coursera.