Darren Thomas

Darren Thomas has extensive experience in the customer service and sales industries. Darren'scareer began in 1989 when they served as an Ocean Systems Technician Analyst for the US Navy. In 2008, they became the Owner/Operator of Madison Ave. Wireless & Variety and a Customer Care Representative/Call Center Agent for DialAmerica. At DialAmerica, they later rose to the position of Workforce Optimization Analyst and then Senior Workforce Optimization Analyst. In 2017, they became an Agent for a Bonding Agent/Bond Recovery Agent. In 2020, they took on the role of Manager of Contact Center Operations for Health Wealth Safe, Inc. Most recently, in 2022, they became a Consultant for Insite Managed Solutions | Inc. 5000 Company and in 2023, they were appointed as an Account Executive for TJR Global.

Darren Thomas obtained a Certificate: diploma in ITSA from MyComputerCareer in 2021-2022. Prior to that, they attended University of Phoenix from 2005-2006, studying Information Technology.