Courtney Smith has extensive experience in customer service and operations, currently serving as a Residential Inside Sales/Scheduling professional at T&K Asphalt Services, Inc. since April 2016, where responsibilities include maintaining customer relationships and scheduling services. Prior experience includes roles at Encompass Insurance from July 2014 to April 2016, where Courtney worked as a Claims Support Associate and Claims Service Specialist, handling subrogation and contributing to operational efficiency. Additional roles include nannying and customer service positions at Family from Scituate, The Paper Store, and Bed Bath & Beyond, providing a strong foundation in customer interactions. Courtney holds a Paralegal degree from Quincy College and has a background in higher education from Curry College and Scituate High School.
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