Luisa Fonseca is a skilled professional with extensive experience in operations and performance management, currently serving as a Senior Onboarding Executive at TMF Group since April 2025. Prior to this role, Luisa worked at Foundever from February 2016 to April 2025, where responsibilities included managing operational KPIs, developing performance evaluation programs, and leading team development initiatives. Throughout the career, Luisa has excelled in strategic planning, quality and customer experience management, resource and schedule management, and technology infrastructure management. Luisa holds a Bachelor of Business Administration from Pontificia Universidad Javeriana, earned between 2020 and 2024.
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