Joy Arellano

Joy Arellano is a Credit Analyst at TMX Group, with a diverse background in credit management and collections. Previous experience includes roles as an Accounts Receivable - Credit and Collections Associate at CIMCO Refrigeration Inc., and as a Credit Investigator at Nissan Motor Corporation. Joy also served as an Accounts Receivable Specialist at Reliance Home Comfort, where responsibilities included managing a significant collections portfolio and negotiating payment terms. Additional experience as a Collections Representative involved recovering funds on delinquent accounts while maintaining strong customer relationships. Joy started the career as a Technical Support Specialist at Teleperformance. Academic qualifications include a Commercial Credit Administration Program from the Credit Institute of Canada and a Bachelor in Banking and Finance from the Polytechnic University of the Philippines.