Becky Moschini is a Senior Director at Toast, where they lead the Customer Care department and leverage their innovative, data-driven approach to enhance team performance. With previous experience at Wayfair, they successfully reformed the Customer Service and Operations department in Australia and managed various teams to improve efficiency and profitability. Additionally, they held leadership roles at Perch, where they oversaw integrations and operations for a fast-growing commerce company. Becky is currently pursuing a Bachelor's degree in Fine Arts from the University of Massachusetts, Amherst, and an MBA focused on Environmental Sustainability from Boston University Questrom School of Business.
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