Ian G.

Ian G. has a diverse professional background, with significant experience in customer care and culinary arts. Currently serving as the Customer Care Manager at Toast since January 2020, Ian oversees a team of 10 Customer Care Specialists and was previously recognized as a Subject Matter Expert in Reporting and Hardware. Prior to Toast, Ian held several roles at Kohler Co., including Senior Customer Care Specialist and Technical Support Specialist, and gained culinary experience at Park Hyatt and The Culinary Institute of America. A history of effective management is showcased through a successful tenure as a Manager at Fuzziwig's Candy Factory, where Ian achieved a remarkable revenue growth of 42% year over year. Educational qualifications include a BPS in Culinary Science, Baking and Pastry Arts from The Culinary Institute of America and a degree in Environmental Studies with a focus on Professional Land and Resource Management from Western Colorado University.