Jake Miller is an experienced Customer Success Manager with a strong background in enterprise-level account management and onboarding. Currently working at Toast as a Customer Success Manager since January 2024, Jake previously served as an Enterprise Customer Success Manager at MNTN from October 2022 to January 2024, where expertise was demonstrated in onboarding and campaign setup. At Indico Data, from May 2020 to October 2022, Jake managed enterprise accounts while organizing account spotlights and escalating cases effectively. Earlier roles include Senior Account Manager at CarGurus, where over $5 million in annual recurring revenue was successfully managed and renewed, and Account Manager at IBM, focusing on account expansion for the Watson Cloud Digital Suite. Jake holds a Bachelor of Arts in Journalism and Digital Communications from Keene State College, earned in 2014.
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