Somnath Bose has a diverse work experience spanning various roles and companies. Somnath started their career at IBM in 2008 as an Executive Operations, where they assisted debit card consumers in resolving queries and complaints, analyzed their banking needs, and escalated issues to ensure customer satisfaction. In 2011, Somnath joined Tata Consultancy Services as a Senior Process Associate, where they helped credit card consumers resolve queries and complaints, analyzed their credit requirements, and escalated issues for customer satisfaction. Finally, in 2013, Somnath joined Achilles Information Ltd as a Customer Growth Manager and later became a Team Leader - Customer Growth. Further details regarding their roles and responsibilities at these positions are not provided.
Somnath Bose completed their Bachelor's Degree in English Language and Literature, General from RAMNIRANJAN JHUNJHUNWALA COLLEGE between 2001 and 2006. Prior to that, they attended St. Jude's High School from 1989 to 2001, where they earned their Secondary School Certificate in General Studies. In addition to their formal education, Somnath has obtained several certifications, including a Project Management Professional - Certificate of Participation from Big Bang Training in September 2022, a Certificate in Digital marketing from Digital Bizware in August 2022, and a Certificate in "How to Manage Your Manager" from LinkedIn in November 2020.
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