Tyler Franklin is an experienced professional with a diverse background in hardware and software support, customer care, and graphic design. Currently serving as a Principal Hardware Expert at Toast since November 2020, Tyler has progressed through various roles within the company, including Senior Hardware Expert and Customer Care Specialist II. Prior experience includes positions at LinkedIn as a Consumer Support & Safety Advocate, where assistance was provided to users facing site issues, and at Professional Research Consultants as a Research Interviewer conducting surveys for healthcare providers. Additional roles encompass graphic design work for the Business Ethics Alliance of Omaha and customer service experiences at Alorica. Tyler holds a Bachelor of Arts degree in Graphic Design / Multimedia from Creighton University.
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