Aaron Hunt has a diverse work experience spanning from 2009 to 2021. Aaron has held various roles in different companies, showcasing their expertise in customer insight, analytics, and reporting.
In 2009, Aaron joined Lloyds Banking Group and served as a Resource & Scheduling Analyst. Aaron had excellent knowledge of workforce management tools and contributed to creating scheduling strategies to align with the business direction.
From 2010 to 2011, Aaron worked as a Regional Communications Specialist at Lloyds Banking Group. Aaron coordinated projects, managed communications across multiple sites, and provided visibility of key projects and initiatives.
Aaron subsequently served as an Operational Integration, Sales Support, and Communications Specialist from 2011 to 2012. Aaron worked closely with high-level management to ensure smooth training and system rollouts, and they also managed resource allocation during training.
As a Regional Sales & Service Analyst at Lloyds Banking Group from 2012 to 2014, Aaron created reports, produced sales and service performance reports at various levels, and developed new Sales and Service MI reports under tight timelines.
In 2014, Aaron joined Coventry Building Society as a Customer Experience Analyst. Aaron reviewed and analyzed customer journeys, operational data, and customer survey returns to improve the overall customer experience.
Aaron then worked as a Customer Insight & Reporting Manager at Capita from 2015 to 2017. Aaron managed the Insight & Reporting team, providing contractual reporting and strategic insights to enhance the customer experience.
From 2017 to 2019, Aaron served as a Customer Insight & Engagement Manager at Aspire Housing, where they delivered insights on repairs, housing voids, complaints, and tenancy conditions to support company projects. Aaron also introduced reporting to the Customer Excellence Team to identify trends and analyze performance for process improvements.
As a Customer Insight Manager at Your Housing Group from 2019 to 2021, Aaron focused on customer insight analysis and reporting.
Aaron briefly worked as a Global Analytics Insights Consultant at Concentrix in 2021, leveraging their analytics expertise.
Currently, Aaron is working as a Credit & Portfolio Analytics Manager at Together - loans, mortgages & finance. Aaron is responsible for monitoring first-line risk for the corporate loan book, analyzing data, and creating bespoke reporting to enhance decision-making.
Throughout their career, Aaron has utilized various tools and technologies such as SQL, Power BI, and workforce management tools to gather and analyze data effectively. Their experience demonstrates their skills in data analysis, reporting, customer insights, and strategic decision-making.
Aaron Hunt attended South Trafford College from 1998 to 2000, where they pursued a GNVQ Advanced Science degree. Their field of study included Chemistry, Biology, and Physics.
In addition to their formal education, Aaron has obtained several certifications. In March 2021, they completed the "SAS® 9.4 Cert Prep: Part 01 SAS Programming Essentials" course at LinkedIn. Aaron also completed the "SQL Essential Training" and "The Six Morning Habits of High Performers" courses, both offered by LinkedIn.
There is mention of an unspecified certification called "Prince 2," but no information about the institution or the specific time at which Aaron obtained it.
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