Robb Richards

Customer Outcome Testing Specialist at Together Money

Robb Richards has extensive work experience in various roles and industries. Robb has been working at Together - loans, mortgages & finance since 2017, where they currently hold the position of Customer Operations Team Manager. In this role, they manage a team and is responsible for driving performance, implementing complaint resolutions, and enhancing the customer experience.

Prior to this, Robb worked at Arval - BNP Paribas Group as a Vehicle Compliance Team Manager, where they successfully managed and maintained a fleet of over 30,000 vehicles, ensuring compliance with UK road laws.

Before joining Arval, Robb worked at GE Capital as an Operations Team Leader Deputy and Vehicle Buyer. In these roles, they organized daily tasks, handled escalated complaints and queries, and managed the Vehicle Compliance and Vehicle Order and Delivery teams.

Robb's earlier work experience includes positions at Andrews Heating & Air Conditioning, Inc. as a National Account Administrator, Nimans as a BT Contracts Administrator, P&O Ferrymasters as a Maintenance Advisor, MALCOLM HUGHES CONSTRUCTION PERSONNEL LTD as a Payroll Administrator, and Regatta Ltd as a Stock Controller.

Overall, Robb Richards has a strong background in team management, customer relations, and operations across various industries.

Robb Richards attended Altrincham Grammar School for Boys from the year 1986 to 1991. Robb obtained their GCSE degree during this time. No specific field of study was mentioned.

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