Tokio Marine America
Melanie Roberts is a seasoned claims professional with extensive experience in the insurance industry. Currently serving as a Sr. Claims Specialist at Tokio Marine America since August 2023, Melanie has previously held the position of Workers' Compensation Unit Manager and Field Claims Specialist at Amerisure Insurance from May 2014 to August 2023. Prior to this, Melanie worked as a Workers Compensation Examiner at Chubb from August 1998 to April 2014. Melanie holds a Bachelor of Arts degree in Sociology from The University of Texas at Austin, which was attained from 1989 to 1994.
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Tokio Marine America
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Tokio Marine has been conducting business in the U.S. market for over a century and we are licensed in all states, Puerto Rico and the District of Columbia, and write all major lines of Commercial Property and Casualty Insurance. We provide unique insurance and risk management tools from our experienced staff of account executives, underwriters and loss prevention engineers and fair and timely claim settlement from a skilled team of claim professionals. We are committed to creating value for our customers by providing ANSHIN (safety, security and peace of mind). We strive to be creative and passionate as we work towards our long-term success. We work with major brokers and leading independent insurance agents throughout the United States to serve some of the world's largest and most distinguished organizations. Our clients come from many industries including: Electronics, communications and technology Auto and auto parts manufacturing Pharmaceutical and life sciences Chemical manufacturing Food and beverage Real estate / office parks Other industrial / manufacturing Wholesale & Retail