Juan Enriquez

Juan Enriquez is a skilled IT professional currently serving as a System Administrator and Service Desk Technician at Tokio Marine Highland since October 2022. In this role, Juan provides exceptional customer service, documents processes, and resolves a variety of technical issues. Prior to this, Juan held multiple positions at Beverly Wilshire Beverly Hills, A Four Seasons Hotel, including Assistant Information Technology Manager, where responsibilities included ensuring the availability of critical IT systems and managing helpdesk requests, and Communications Supervisor, which involved overseeing a team to provide 24/7 service. Educational background includes studies at Los Angeles City College.