Katrina Perez

Katrina Perez is a seasoned professional with extensive experience in customer service and team leadership. Currently serving as the Customer Service Lead at Tom Dixon Studio since April 2022, Katrina oversees and develops the customer service team, manages open orders in collaboration with various departments, and ensures compliance with company protocols. Prior to this role, Katrina held similar positions at Uncommon Goods, where effective remote leadership and customer resolution were key responsibilities. Previous experience includes leadership roles at Modell's Sporting Goods, Crunch Fitness, and ASICS America Corporation, along with a background in inventory management at Oakley. Katrina possesses strong organizational skills, problem-solving abilities, and a focus on securing high-value accounts through consultative selling. Educational qualifications include an Associate's degree in Fashion Marketing from City Tech, CUNY.