Vanessa Roberts

Vanessa Roberts is an experienced professional with a diverse background in brand reputation management, guest services, and claims processing. Currently serving as a Brand Reputation Liaison at Tommy Bahama since August 2021, Vanessa directs guest feedback management and oversees the online presence for retail and restaurant divisions. Previous roles include Operations Team Lead, Express Claims Associate at State Farm ®, and Accounts Receivable and Guest Services at Hampton Inn and Suites by Hilton Seattle-Federal Way. Vanessa has also gained valuable experience in various hospitality positions, including Guest Services Manager and Night Audit. Additionally, Vanessa engages in dog walking for Wag Labs Inc. as a part-time endeavor. Educational credentials include an Associate's degree in Automotive Technology from Arapahoe Community College.