Vincenza Manzella

Vincenza Manzella is an experienced customer service professional with a proven track record in various roles across multiple organizations. Currently serving as a Customer Service Representative/Sales Assistant at Tone Products Inc since May 2019, Vincenza manages customer communications, collaborates with production and purchasing teams, and resolves complaints efficiently. Prior experience includes roles at Natus Medical Incorporated and Bretford, where responsibilities spanned from processing customer orders and providing sales support to training new representatives and troubleshooting technical issues. With a strong focus on customer satisfaction and logistical efficiency, Vincenza has demonstrated adaptability and problem-solving skills in high-pressure environments. Education includes a High School Diploma from Alleman High School, attained in 1983.