Alejandra Sánchez

Head of Customer Success at Tonic3

Ale is Head of Customer Success for Tonic3. She has spent the last decade working alongside some of their strategic customers and industries, understanding their needs and their customers while asking the right questions so they can better humanize digital connections. She's always looking to approach solutions with curiosity and humility, certain that the best results come from collective intelligence.

She leads with a data-driven mindset and knows best all of Tonic3 talents, which she has seen put in practice in multiple locations worldwide. Building partnerships, executing consulting assessments, coordinating complex platforms development, are all in her wheelhouse and have been seen by clients like Disney, Accor, Citibank, Gol Airlines, among others. Born and raised in Ecuador, when not having fun with the power of mixed reality, she enjoys a calm life in the countryside (with high-speed internet of course), her awesome daughter, and her personal chef (a.k.a. husband) Emiliano.

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Timeline

  • Head of Customer Success

    Current role

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