Rory John O'Brien

Rory John O'Brien is the current Head of Solutions at Tonkean. Rory has also previously worked as the Director of Customer Experience and Head Of Solutions at Tonkean for 2 years 9 months. At Tonkean, Rory created and built the Solutions Architect team, focusing on all pre-sales engineering activities. Rory also created and continually built out the Implementation Architect, Engagement, Support, Learning & Education teams and their respective processes.

Rory has also worked as a Business Process Consultant at SaaScend for 1 year 4 months. At SaaScend, Rory ran a boutique Sales, Marketing, and Business Operations agency while also leading Salesforce consulting for 30+ clients. Rory designed and configured 30+ clients Salesforce environments customizing Sales & Marketing processes. Rory also created a new product that took our project implementation timeline from 21 days to 1 day.

Rory has also worked as the Director Of Marketing Operations at ABUV Media for 1 year 3 months. At ABUV Media, Rory saved the company over $300k annually by upscaling & growing their offshore team. Rory created and implemented workflows for new email marketing processes used company-wide. Rory also managed and developed a team of 120+ remotely to tackle sales + marketing ops tasks, actively working on 12 projects.

Lastly, Rory has also worked as the Head of Marketplace Operations at RecruitLoop for 3 years 2 months before it got acquired.

Rory John O'Brien attended the University of Nevada-Reno from 2005 to 2009, earning a B.S. in Information Systems. During their time at UNR, they were active in the Delta Sigma Pi professional fraternity, serving as VP of Chapter Ops, Webmaster, and Secretary for 6 semesters. Their coursework consisted of Java, PHP, SQL, .NET, Visual Basic, Database Administration, and IS Management Consulting.