Ashleigh Kratzke

Ashleigh Kratzke is an experienced Customer Success Manager at ToolBelt since May 2020, where Ashleigh manages a team that resolves customer issues, achieving a significant decrease in escalated cases and enhancing communication channels for customer feedback. Prior to this role, Ashleigh held various positions at ToolBelt, growing from Lead Sales Development Representative to Senior Customer Success Associate. Additionally, Ashleigh is the Owner of Excuse My French Charcuterie and previously worked as a Pro Team Agent at ToolBelt and a Research Analyst for Key Accounts at ZoomInfo, where data accuracy and productivity improved under Ashleigh's management. Ashleigh's career began at Valvoline Inc. as an Assistant Manager, overseeing training programs and ensuring compliance with quality standards.