Jesse Lennon is a seasoned professional with a comprehensive background in quality assurance, customer service, and program management. Currently serving as the Program Manager for CX Quality & Training at Tools for Humanity, Jesse Lennon has held notable positions at several organizations, including QA Team Lead for Ecosystems and Senior Quality Analyst in Client Services at Coinbase. Previous experience includes the role of Quality Assurance & Operations Manager at Figure, as well as Client Support, Implementation, & Onboarding Manager at Impexium. Early career experience features a role as a Senior Customer Service Representative at Frontpoint.
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