Federico Piccioni

Federico Piccioni is an accomplished Senior Manager of Customer Success at ToolsGroup, with a career spanning over two decades in various roles including Director of Account Management and Principal Consultant. Piccioni has developed and executed customer success strategies that align with business objectives, driving customer retention and expansion through strong relationship management. Prior experience includes managing commercial aspects of customer relationships, leading crisis responses, and mentoring customer success teams in Italy. Earlier roles involved logistics management and procurement in the automotive aftermarket sector at TRIONE RICAMBI SOCIETA PER AZIONI, as well as military service as an Infantry Grenadier in the Italian Army. Federico Piccioni holds an Advanced MEDDPICC degree from MEDDIC Academy and a scientific high school diploma from Liceo Scientifico G. B. Vico.