Bette Needle

Bette Needle currently serves as a Customer Success Manager in the AI & Drafting division at Thomson Reuters, a role held since July 2024. Prior experience includes a five-year tenure at Expert Institute, where Bette worked as an Implementation Manager, leading software implementation and client training for over 700 accounts, conducting webinars, and managing a team to enhance client engagement. Earlier roles at the same company include Senior Implementation Specialist and Implementation Specialist, positions in which Bette established a user adoption framework and oversaw extensive customer relationship strategies. Bette's career began with roles in research and communications while studying at the University of South Carolina, culminating in a Bachelor's degree in Public Relations/Image Management in 2019.