Nikolai Riffart

Head Of Customer Success at ToolTime

Nikolai Riffart is an experienced professional currently serving as the Head of Customer Success at ToolTime since May 2019, specializing in digital solutions for craftsmen businesses. Previously, Nikolai held various roles at Porsche Consulting, including Customer Success Lead, Key Account Manager, and Customer Success Manager, with a focus on management consulting in retail, consumer goods, and aviation. Early career experience includes a business development internship at Swiss Steel Group. Educational achievements include a Master of Science in Entrepreneurship from Esade and a Bachelor of Science in Aviation Management from EBS Universität für Wirtschaft und Recht, complemented by an International Baccalaureate from Ellesmere College.

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