Steve Williams

Steve Williams has extensive work experience in various roles and industries. Steve started their career in the US Army as a Combat Engineer, where they supervised and provided expertise in combat situations. After leaving the army, they worked as a Sales Associate at Crescent Jewelers, where they consistently exceeded sales goals and managed inventory.

Following this, Steve joined Nextel Partners/Sprint and served as the Specialty Care Department Supervisor, managing operations for inbound, outbound, administrative, and eCare teams. Steve successfully improved service levels and reduced costs through automation and process improvements. Steve also worked on projects with IT, Product Management, Engineering, and Network Operations to enhance the voice customer experience.

Steve then joined Clearwire, where they held the position of Manager-Network Event Analysis, responsible for capturing and reporting network outage and impairment information. Steve also served as the VoIP Manager, managing cross-functional teams and vendor relationships to improve the voice customer experience.

After Clearwire, Steve worked at Synchronoss Technologies as a Program Manager - Service Delivery. In this role, they led and managed teams in shaping an application for a Fortune 500 company, resulting in significant revenue growth. Steve collaborated with the customer's marketing and retail groups to drive application performance improvement and product adoption in retail.

In 2017, Steve became self-employed, working under the name Steven J Williams. During this time, they gained experience in various roles but no specific details were provided.

Most recently, Steve joined Top Class Actions as the Vice President Strategy and later became an Integrator/COO. However, the dates of their employment at this company are not provided.

Steve Williams attended Shasta College from 1997 to 1999, where they pursued a degree in Pre-Medicine/Pre-Medical Studies. During this time, they obtained an Emergency Medical Technician certification. In 2022, Steve obtained a certification from "Invest in Your Leaders" and became a certified professional. Additionally, they became an Annual Member of the COO Alliance in 2021. In 2017, Steve obtained a certification in Building Customer Loyalty from LinkedIn.