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Software

Top Hat

Top Hat's headquarters in Toronto, Canada

Maggie Leen

Bradley Cohen

Larry Indovina

Hong Bui

Customer Success Manager, Growth Sales

Les Cullen

Bill Okun

Nicole Taylor

Justin Lafayette

Kristen Hamilton

Shawn Abbott

Gordon Ritter

The Customer Success Team at Top Hat is dedicated to ensuring that clients effectively utilize the platform to enhance student engagement. They provide tailored support, training, and resources to customers, fostering strong relationships and driving user satisfaction. By addressing client needs and gathering feedback, the team helps to optimize the learning experience and supports retention and growth initiatives.

Customer Success Team

This department focuses on managing customer relationships and driving sales through various account management strategies.

Sales Department

This department is responsible for the design, development, and maintenance of software applications and systems.

Software Engineering

The Product Development Team at Top Hat is responsible for designing, creating, and refining educational products that engage students in innovative ways. This team collaborates across various disciplines, including product design, marketing, and content development, to ensure that the offerings are user-centered and aligned with the needs of educators and learners. By leveraging insights from user research and learning science, they strive to deliver high-quality, customizable solutions that enhance the learning experience.

Product Development Team

The Engineering Team at Top Hat is responsible for designing, developing, and maintaining the core software architecture that enables flexible, interactive learning experiences. This diverse group of engineers collaborates on the data platform, backend services, and full-stack development to ensure a seamless and reliable user experience for students and educators. They also implement rigorous testing protocols to ensure software quality and performance at scale.

Engineering Team

The Leadership Team at Top Hat is responsible for steering the company's strategic vision and fostering a culture of innovation in educational technology. This team encompasses a diverse range of expertise, including academic direction, talent acquisition, marketing operations, and customer success, ensuring that Top Hat effectively engages students and educators. By aligning goals across departments, they focus on growth, operational excellence, and delivering impactful learning solutions.

Top Hat

Org chart

Board & advisors

Teams

Customer Success Team

Sales Department

Software Engineering

Product Development Team

Engineering Team

Leadership Team

Offices

Top Hat

Org chart

Board & advisors

Teams

Customer Success Team

Sales Department

Software Engineering

Product Development Team

Engineering Team

Leadership Team

Offices

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