Silke Macco has a diverse work experience spanning over several companies. Silke worked at TOPdesk from 2017 onwards, starting as a Software Quality Assurance Tester from August 2017 until March 2019. Then, they transitioned to the role of Product Designer in April 2019 and continues to hold this position. Before joining TOPdesk, Silke worked at Netbiscuits for around six years, starting as a Senior QA Tester / Test Manager in January 2011 and leaving in July 2017. Prior to that, they worked as an Assistant Product Manager at Veron Pharma Vertriebs GmbH from December 2008 to December 2010.
Silke Macco's education history includes obtaining a Bachelor of Science (BS) degree in Business Administration and Management, General from the Philippine School of Business Administration from 2002 to 2006. In addition to their degree, Silke has acquired several certifications throughout their career. These certifications include "Interaction Design for Usability" from the Interaction Design Foundation (IxDF) in June 2023, "Fast Track to Accessibility for Designers" from Deque University in April 2023, "UI Design Patterns for Successful Software" from the Interaction Design Foundation (IxDF) in July 2022, "Design for the 21st Century with Don Norman" from the Interaction Design Foundation (IxDF) in June 2022, "Designing an Accessible User Experience" from Deque University in May 2022, "Responsive Design and Zoom" from Deque University in May 2022, "Usability Testing for Accessibility" from Deque University in May 2022, "Visual Design: The Ultimate Guide" from The Interaction Design Foundation in March 2022, "DESIGN RULES: Principles + Practices for Great UI Design" from Udemy in February 2021, "Graphic Design, Introduction" from Udemy in July 2019, "UX Design, Beginners" from Udemy in March 2019, "Accessibility Fundamentals - Disabilities, Guidelines, and Laws" from Deque University in November 2017, "Certified Tester Foundation Level" from ISTQB - International Software Testing Qualifications Board in November 2013, and "German Language B1" from telc GmbH - The European Language Certificates in May 2008. Additionally, Silke has attended The School of UX for courses in "Creating Design Language System" and "Visual Thinking," although the specific years of attendance are not provided.
April, 2019 - present
August, 2017