TOPDON USA
Haakan Light has a Bachelor of Arts (B.A.) in Communication and Media Studies from Hamline University and completed 30 credit hours at Pacific Lutheran University in Seattle, Washington. Haakan has extensive experience in providing technical automotive training, diagnostics support, and managing service operations in various companies such as TOPDON USA, Shotgun Diagnostics, DRiV Incorporated, Identifix, Inc./Solera Holdings, Golden Valley Tire Center, and Ziegler Caterpillar. Haakan has a strong background in technical training, diagnostics, programming, warranty support, customer service, and VOC data analysis.
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TOPDON USA
TOPDON USA is a global automotive technology brand that incorporates Innovation, Quality, Durability, and Value into their products. The company sells its products in more than 150 countries, listening to the needs of automotive repair shops and DIY professionals. Offering a wide array of entry-level, mid-level, and advanced tools, TOPDON is a one-stop solution for both professionals and the DIY community with high-value tools to provide exceptional service and top-quality customer support based in the USA. TOPDON pairs their cutting-edge technology with intuitive interfaces, to help shops minimize their downtime, and maximize their profits. Everything about TOPDON is customer-oriented, including industry-leading US-Based tech support; loaner tools while-you-wait; and superior-priced subscription plans.