Matt Johnson currently serves as the Director of Player Care at Topgolf since September 2018. Prior to this role, Matt held various positions at Citi from August 2011 to September 2018, including Senior Vice President of Digital Operations for Citi Retail Services, where responsibilities included managing a strategic roadmap for digital service channels tied to a significant account portfolio. Matt also contributed as VP of Sr. Operations & Supplier Manager, overseeing digital servicing channels for the Retail Bank in North America. Earlier experience includes a Senior Account Manager position at LiveOps, Inc., and roles at WaMu Card Services in product management and vendor management. Matt holds a Bachelor of Business Administration from Texas Tech University.
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