Charity Ika

Merchant Support at Topship

Charity Ika is a customer support agent and operations manager with experience in the airline and travel industries. Charity began their career as an operations manager with The Zapphir Group in 2015, before moving to Jumia Travel as a travel advisor in 2017. In their current role at Travelstart, they are responsible for assisting customers with making and booking airline tickets, as well as providing guidance and assistance with the company's products. Charity is known for their excellent customer service skills and their ability to resolve conflict and achieve customer satisfaction.

Charity Ika has a Bachelor's Degree in Political and Administrative studies from the University of Port Harcourt.

Timeline

  • Merchant Support

    Current role