Ofir Gado

Customer Success Manager at Torii

Ofir Gado has a diverse work experience spanning multiple industries and roles.

In 2011, they worked as a Support Engineer at STMS, where they provided remote technical support for large healthcare institutions and labs, handling mission-critical systems for hospital lab testing and integration.

From 2012 to 2015, at ITNAVIGATOR, Ofir served as a Technical Support Engineer and later as a Professional Services Engineer. In these roles, they provided technical support and delivered professional services to clients.

In 2015, Ofir joined Avaya as a Senior Professional Services Engineer and Consultant. Ofir provided consultations, project planning, troubleshooting, and documentation approvals for the UC/CC Control Manager product. Additionally, they maintained direct communication with customers and business partners throughout the project lifecycle.

From 2021 to 2022, Ofir worked at HiredScore as a Senior Implementation Manager, overseeing implementations of the company's solutions.

In 2022, Ofir joined Fireblocks as a Technical Customer Success Manager. Ofir focused on onboarding and maximizing clients' ROI, conducting upsells, renewals, and client retention campaigns. Ofir collaborated with various teams within the company to address client pain points and identify growth opportunities.

Lastly, Ofir is currently working at Torii as a Customer Success Manager, starting in 2023. The specific responsibilities and accomplishments for this role are not provided.

Ofir Gado completed a bachelor's degree in Political Science and Government, along with a minor in East Asian Studies, from the University of Haifa between the years 2007 and 2010. In 2018 and 2019, Gado pursued a program at John Bryce, specializing in cyber security intelligence, leading to completion.

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  • Customer Success Manager

    June, 2023 - present

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