Patti Burns

Patti Burns has extensive experience in business analysis and quality assurance, currently serving as a Business Analyst/Quality Assurance Analyst at The Toro Company since September 1997. Responsibilities include gathering and documenting business process requirements, conducting requirements review sessions, and collaborating with the development team to ensure applications align with business needs. Previously, Patti held positions as an Associate Business Analyst/Salesforce Administrator and Associate Business Analyst, contributing to process technology tool development and user support in Salesforce. Earlier experience includes working as a Network Support Analyst and Help Desk Analyst, providing technical support for network infrastructure and information systems. Patti holds a degree in Information Technology in Management from Concordia University-St. Paul and an LPN degree from Hennepin Technical College.