Gyllian Rosen

Gyllian Rosen is an accomplished investigator with extensive experience in claims management, risk mitigation, and team support within the insurance sector. Currently at Toronto Community Housing, Gyllian manages operations related to property, liability, and construction insurance claims while implementing process improvements and providing strategic advice on risk loss control issues. Previously, Gyllian served as a Complex Claims Advisor at Desjardins General Insurance Group, demonstrating critical thinking and client service excellence, and handled complex claims from investigation through resolution. With a solid foundation in client relationships and operations management from prior roles, Gyllian has consistently contributed to optimizing processes and enhancing team performance. Gyllian holds a Bachelor of Arts in Liberal Arts and Professional Studies from York University.