Monique A Whitehorne

Monique A Whitehorne is an experienced IT professional with a strong background in infrastructure operations and project management. Currently serving as the Manager of IT Infrastructure Operations at Toronto Hydro since August 2017, Monique has previously held key roles such as Lead and Team Lead in Server Support Storage & Backup. At eGov Jamaica Limited, Monique successfully coordinated the implementation of the Scrum framework, achieving significant improvements in software delivery times, and led a team in managing government ICT infrastructure. Monique also has experience as a Senior Systems Administrator at Fiscal Services Limited and a Customer Service Representative at Digicel Group. Educational qualifications include an MBA in International Business Management and a Bachelor's degree in Computer Science from the University of the West Indies, complemented by a PMP certification in Project Management.