Rohan Kohli

Rohan Kohli is a Senior Help Desk Analyst at Beauty by Imagination (BBI) since September 2021, specializing in IT management, case triaging, and scheduling service meetings for IT-related equipment. Previously, Rohan worked at Sandata Technologies, advancing from Customer Technical Support-Tier 1 to Tier 2, providing customer service, troubleshooting issues, and managing ticketing systems. Rohan's experience includes roles as an Administrative Assistant at NBP Insurance Brokerage Inc., a Computer Specialist at HP, and a Customer Service Representative at VNS Liquors, along with a leadership position as Shift Team Lead at Dunkin' Donuts NL. Rohan holds a Bachelor's degree in Computer Technology from Farmingdale State College, an Associate's degree in Information Technology from Nassau Community College, and a Google IT Support Professional Certificate.