Mona Najafi

Mona Najafi currently serves as the Director of Corporate Services Transformation at the Toronto Transit Commission, a position held since November 2023. Prior to this role, Mona amassed extensive experience at the City of Toronto from April 2005 to November 2023, where responsibilities included managing policy and planning related to business transformation, as well as serving in various capacities such as Senior Consultant in Service & Performance Management, Business Transformation Consultant, Senior Business Analyst, and Solutions Architect. This diverse background highlights expertise in corporate services and business transformation initiatives.