Duane Knox

Duane Knox is an experienced IT professional currently serving as an IT Support Specialist at Torrington Savings Bank since March 2023. Prior experience includes roles as a Senior IT Support Technician at People's United Bank, N.A. from November 2019 to September 2022, a Help Desk & Field Technician at United Bank from August 2014 to November 2019, and Desktop Support (Remote Support) at The Hartford Insurance Company from May 2007 to September 2013. Duane's expertise encompasses Level 2 and 3 desktop support, particularly with Windows operating systems and various office software applications. Educational background includes a Diploma in Computer and Industrial Electronics from Porter and Chester Institute, an Associate Degree in Computer-Aided Drafting and general studies from Waterbury State Tech, and machine drafting studies from Oliver Wolcott Regional Vocational Technical School.