Ed Smith is a skilled IT professional with extensive experience in providing IT support and infrastructure services to various companies. Ed has a background in Computer Information Systems and holds a Foundation Certificate in IT Service Management. Throughout their career, Ed has worked in roles such as 2nd Line IT Analyst, Information Technology Engineer, and IT Support Engineer, where Ed has been responsible for provisioning new accounts, supporting IT infrastructure, and resolving IT issues. Ed's diverse experience includes working with technologies such as Office 365 Exchange Server, Citrix Cloud, and McAfee EPO Server.
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