Stuart B. is an accomplished executive in client services and customer experience, currently serving as Vice President of Client Services at Tory Burch since March 2022, where Stuart leads efforts to modernize the luxury customer experience. Previously, Stuart held significant roles at Hudson's Bay Company as Vice President of Digital Engagement Centers and Customer Care, at Hertz Global Holdings as Vice President of Worldwide Customer Experience and Loyalty, and at Aon as Vice President of Technology Strategy. Stuart's expertise lies in transforming customer experiences and leveraging technology for business growth, demonstrated through leadership positions at McKinsey & Company, United Airlines, CarMax, Circuit City, and A.T. Kearney. Educational achievements include an MBA in Strategy, Innovation, and Information Technology from EDHEC Business School.
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