Jose Santana

Jose Santana is an experienced professional in retail management with a strong background in customer service and employee development. Currently serving as a Concierge at TOSHI since May 2022, Jose has successfully recruited 33% of the current workforce and assists customers with online purchases. Previously, as a Store Manager at ALDO Group from November 2015 to March 2022, responsibilities included assessing employee performance, providing training, and managing a quarterly budget of $250,000. Jose also held the position of Assistant Manager at both ALDO Group and Footlocker.com/Eastbay, where an impressive sales record was achieved, including an award for the highest seller in the region with $600,000 in merchandise sold in a year. Jose holds a Bachelor's degree in International Business from LIM College and an Associate of Arts degree from the Borough of Manhattan Community College.